why are viagogo tickets so expensive

customers not getting any refund at all. Why Airline Tickets Are Still So Expensive and Likely to Remain That Way Look for e-tickets and instant download tickets, these tickets will usually be delivered early on, in the more details on the tickets that are listed the better, look for Row details, special notes these are good indications that the tickets are already in possession of the seller and are ready to be shipped. Two test purchases confirmed what we suspected. He used to be a journalist and author, before making the inevitable leap into PR. So there are still ways to save. For one, there's a lack of planes. market. Madrid-based GES SL listed. Stubhub Are They Safe? Viagogo says it does this but takes no other steps to prevent the practice. to this event. Viagogo does not have the greatest record with regards to It appears a member of the public purchased them and then resold on Viagogo, it says. However, such valuable UK-based partnerships have all but dissipated. Turned up to the event and was denied entry for invalid tickets. There seem to be a few questions of whether or not Viagogo, if Viagogo is selling fake tickets, and if Viagogo offers help to their customers. A month later, the Advertising Standards Authority (ASA) reported it to National Trading Standards for similar defiance. 3- J'ai pay 76 pour chaque ticket et reu des tickets d'une valeur individuelle de 50. Once you have found the event that you want to purchase tickets for, Viagogo have went a little too far with interactive features. There are far fewer seats available than before the pandemic, as airlines have struggled to return to normal capacity. This has led to major damage to their online reputation and good name. However, this guarantee should not always be taken at face Viagogo Review: Legit, Reliable or a Scam? When buying your ticket, you are forced into a rather obnoxious queue for about ten minutes, all the while you are inundated with announcements about how many people are trying to get the ticket you are waiting to purchase. It's not that I walked across the street to Churchill Downs. I recently used Viagogo to buy two tickets for George Benson at the Royal Albert Hall. Can I find the tickets that Im looking for on Viagogo? Check the email address that you used to sign up with Viagogo regularly so you can see their reply. A substantial figure, yes, but considerably less than the 2.5bn market value claimed by viagogo and StubHub. If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. There are several factors at play here. It was an extraordinary amount of money, and with the goal of reuniting viagogo founder, Eric Baker, with the business he co-founded 21 years ago giving him unfettered access into the lucrative and highly competitive North American market. In fact, weve seen many airlines devalue their points multiple times. Manage Settings \r\nI live just outside of Portland, Oregon. Purchased on Feb 12, 2022. Fast forward to July 2021, however, and yet more viagogo phantoms appeared. accepted for some reason. Strengthen your review by uploading photos & videos. Viagogo: Ticket reseller says it's 'misunderstood' after misleading DO NOT buy online tickets from #viagogo #southafrica #Nigeria #egypt. Fuel prices have cooled in the past year, but crude is still more than 50% expensive than in January 2019, posing a problem for airlines as fuel is their single-greatest cost. Domestic flights remain high, too. 01 May 2023 | Rotherham, South Yorkshire, Compare all the best ticket sites in one simple search. Viagogo Reviews (2020) | Is Viagogo Legit & Safe Site? There are two types of ticket agent: Primary and Secondary Primary agents have a direct contract with the event organiser. Higher fuel and labor costs are also incentivizing airlines to try to raise prices where they can. In April the Competition and Markets Authority (CMA) threatened it with legal action for. We only compare tickets from safe, trusted and fully verified ticket websites. While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". What Viagogo are doing here is employing a rather well-known sales practice, known as the scarcity tactic. I've heard a lot of horror stories but I also know that some people haven't had issues. . Customer complaints include a lack of support after their purchases, high booking fees and other concerns. Last month, so-called secondary ticketing platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading, Parklife, TRNSMT and Wireless, but also for upcoming shows from Billie Eilish, The Weeknd, Nothing But Thieves, Tom Jones, Fatboy Slim, Lorde, The Kooks, The Charlatans and many, many others. Anyway, i put two on via gogo and they sold last night. -Discover the hottest events in your area. Out of my concern, I emailed Viagogo and this was their response: Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Cookie Notice Why is flying in the summer so expensive? Cheap flights can be scarce He admitted some tickets were very expensive on Viagogo but said that was around 6 per cent of the total number available and the price was set by sellers. Method 2. Assuming remote work, teleconferencing innovations and other professional trends hold, and business travel doesnt return to its 2019 highs, this should eventually end up leading to lower prices. However, there has been a great deal of criticism directed towards Viagogo as of late. A quick look through Viagogo (a secondary seller) reveals some eye-watering prices. You can use their search bars, change regional and currency settings with their easy to use settings, found in the bottom-left of their website. I believed I was paying 390 for five tickets and was constantly under pressure on the site with countdown clocks. It may be difficult to relist some tickets. They robbed us blind. However, this is a supposedly multi-billion-dollar global operation were talking about; and one with an appalling record of legal compliance, that has profited substantially through mis-selling tickets to UK audiences, and one whose merger will have significant future connotations for the entire UKs live events sector. Furthermore, buying tickets from different regions of the world is made easy, this is one of Viagogos main advantages, it is quite common for tourists and for people who are living abroad in countries such as Australia, Singapore, Germany, France the US to buy tickets to live events on their site. However, rather than act on this evidence, their repeated response has been to roll out a confused and Orwellian PR statement: The CMA takes any allegations of breaches of the court order secured against Viagogo very seriously and will not hesitate to take action, including court action if necessary, if we find that Viagogo is failing to meet their obligations under the order. This skullduggery raises plenty of questions. Remarkably, its the second time this year viagogos operators have been shamed into stripping great swathes of touted inventory from their UK site. Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. more reasonable. @viagogo I bought 2 95 tickets, the invoice said it was a 110 ticket. And then RM270 for Aurum? So, there is no incentive for anyone to sell to you without Trust us on this. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. Why is the ticket price different to 'face value' - viagogo The Most Comprehensive Viagogo Review Online. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? Viagogo should be the subject of a full criminal investigation.. Buyers are protected with McAfee Secure, so that all transactions are protected. For example, a warning sign with text warning you of how many tickets are left, or how many people are viewing them. People tend to have a few concerns about the safety of using ticket vendors. supply to most events. Each week, the podcast looks at something from the alt-rock universe, from artist profiles to various thematic explorations. Then, on Monday August 16th, two investigations drawn from FanFairs evidence were made public. Subscribe to Lonely Planet newsletters and promotions. Completely unacceptable, ripped off - Never again! arrow_forward. I may have bought concert tickets from Viagogo - Reddit We are also seeing increased demand. Tickets for U2's Sphere shows in Las Vegas are expensive April 27, 2023 Alan Cross 1 Comment Las Vegas, MSG, Sphere, Tickets, U2 U2 has announced 12 shows at the new MSG Sphere at The. If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. Don't buy tickets from Viagogo, minister warns - BBC News Viagogo is a venture-backed company with major investment firms such as Index Ventures, Lord Jacob Rothschild as well as well-known athletes such as Andre Agassi and Stefanie Graf, who have invested in the company. Viagogo tickets reviews have had some negative comments left about Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. I strongly suspect that this context explains viagogos dogged support of phantom sellers like the Ryan & Jacob Corporation. Creating a truly 'Happy Hong Kong' will take more than freebies and Their initial response to my inquiry was that the tickets are often released shortly before the event. This has become a bit of a sticking point with Viagogo as of late, as we will discuss further in a moment. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. Keep in mind, if you opt for a last-minute ticket to a sold-out show or game, you are taking the chance that the few that are available will be at a much higher price than they otherwise would be. A Few Pro Tips on Buying Tickets From Viagogo. Viagogo is an online ticket marketplace for buying and selling tickets to live events. is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. We only partner with safe websites so that you can be guaranteed tickets. So, if you need any help, reach out with caution, we did have some customers report of a better experience in recent months and we hope that this trend continues. We assess the integrity of every site we recommend before adding them to your search. I purchased tickets for the rugby autumn international Ireland v New Zealand from Viagogo. The companys full name, according to a well-placed source, is Global Experience Solutions. If these recommendations are enacted, sites like viagogo and StubHub will effectively be starved of tickets. Events and Ticketing Expert LTD were all bona fida sellers with a good track recordincluding successfully fulfilling orders. The spokesperson then added, we take allegations of the misuse of our platform very seriously and take action to remove listings if necessary.. Walker said it was essential that the Switzerland-based company now remove GES SL listings and said a criminal investigation may be warranted. From painstaking research, it appeared that these 3 sellers were responsible for an astonishing percentage of viagogos total inventory. In most cases, you will get the tickets a week Use those points and miles as soon as you can. The second investigation, by Shari Vahl at BBC Radio 4s You & Yours dug even deeper, holding the identities of Sofia Wagner, H.E Events and Ticketing Expert LTD up to the light. Getting tickets for a sold-out concert is a difficult task without turning to ticket touts outside of a venue on the night itself. Here's our guide to everything you need to know before your next Roman holiday. Required fields are marked *. In April the Competition and Markets Authority (CMA) threatened it with legal action for failing to comply with its demands that it make its pricing more transparent. refund. Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports. If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. With more than 60 websites tailored to different regions all over the world, Viagogo has become a globally available brand in the span of a decade. Until recently, the final cost price of a ticket, including Viagogos fees, did not appear until the completion stages when customers were about to pay resulting in some overlooking the total. Here's why your summer trip is so expensive and what you can do about it. The path to see the pyramids and the other top ancient sites is well trodden, but its possible to get off the beaten track on your adventures in Egypt. Over 2.5 million fans each year trust us to help them get the best deal on tickets. The Foo Fighters announce their first gigs without Taylor Hawkins. Used the gift card to buy beartooth concert tickets. Given what had occurred with GES SL, it all appeared highly dubious. The ticket price is then paid to the organiser. The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While you didnt specify your destination, I can imagine if you are flying to places like Paris, Rome or London, you are seeing exorbitant prices. Method 2 of 2: . Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. With recent reports of Viagogo backing out of their customer guarantees, there is no safety net for customers to depend on if something does go wrong. there are higher prices, the more outrageous sellers are often unable to sell Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. Viagogo Reviews are Terrible| Over 617 Viagogo Reviews Events and Ticketing Expert LTD proved to be similarly fictitious then it would lead to a fairly obvious conclusion: viagogos business model runs on thin air. Although they are still the biggest, they have arguably lost the title of best. Apr 27, 2023 IST 6 Min (s) Read. value. A previous comment said it well$1.2 billion event venue. customer service, but they still have their Viagogo guarantee that will give $800 for 2 tix. Prefer this to be honest. If Sofia Wagner, H.E. great option for people who know what they are looking for as well as people A source close to Viagogo said it had no other connections to Global Experience Solutions. This is something that really condemns Viagogo at the moment, because it is hard to trust a company that is not safe or reliable. GES SLs listings were speculative. There are a few ways to reach Viagogo, and the contact information can vary between each local site. Tickets for U2s Sphere shows in Las Vegas are expensive. Is Viagogo Legit? - Tech Junkie In front of the stage was $267 for GA seating, but those were really hard to grab. Advertisement. Worse still, their customer support has gained a reputation for being relatively absent when customers reach out for help. Man, I wish @GSCinemas would give us a breakdown of why the #txt tickets are so expensive.. For the moment, though, it might be best to steer clear of Viagogo if you are looking to get tickets to a popular event. I'm guessing these teams were the round file because I received no response from anyone. Executives . And who is Sofia Wagner? Once you get to the ticket options, Viagogo inundates you with how many tickets are left, their prices and seating locations. Even more bizarre were the listings for Ticketing Expert LTD. As already highlighted, this untraceable company had previously declared itself registered at a non-existent UK address composed of a road in Oxford, a town in Devon and a postcode near Crewe. so-called brokers. This was a birthday treat and I\u2019m now concerned that I can even get in the event after reading some of the other reviews. Not use Viagogo. doorstepped occupants of a relatively modest property in Dundee, divest itself of the StubHub business outside of North America, successfully adopting anti-touting strategies, Section 92 of the UKs Consumer Rights Act. Viagogo Review: Is it a Reliable and Legit Ticket Website? - Seat Compare The organiser sets the price and the agent advertised them at that price, plus a small booking/handling fee to cover the agents cost. These settings can be found usually in the top right or bottom left of the site. event on their site, How many tickets are still What this means for customers is that Viagogo is not bound by any sort of UK or even EU regulations that have been designed to keep consumers safe. Why are Kings playoff tickets so expensive? - ESPN Complete Review. complex market and is driven by supply and demand, with many players involved How does the 02 know I've bought tickets from Viagogo? - Quora The real issue, though, is how poorly they have brought this tactic into their queueing system. Some might say that this is what enables them to dominate search results in multiple languages, due to their massive investment in translating and localizing their website. An easy to use platform with a great user-friendly experience, upfront prices which enables you to make a smart and safe purchase, should be a top priority. Pioneering a commercially questionable model that combines the 1985 comedy classic Brewsters Millions and a Stella Artois marketing pitch, Ryan & Jacobs strategy appears to involve posting tens of thousands of reassuringly expensive tickets at events like Cherym & Cheerbleederz at Birminghams Sunflower Lounge, or Goan Dogs at Manchesters Castle Hotel, or Julia Bardo at Clwb Ilfor Bach, or Lonelady at Stereo in Glasgow or Joe & The Shitboys at The Horn in St Albans. is looking to sell it for more money. Many people make their choice according to what site is the cheapest, but that is often the wrong tactic and could cause you to end up with a counterfeit ticket. The information provided by Viagogo for GES is incorrect but the Guardian has established an link between the two companies. they send invalid tickets), they will not be paid. you 100% money back if anything happens to your ticket. What are the common Viagogo reviews & Opinions online? Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. We were able to purchase tickets directly from Churchill Downs.\r\nThey only refunded my money after I issued a dispute with my bank. However, theres a catch here. Reviving such a diminished brand will require significant investment from its new owners. ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? You can search for upcoming events by a number (modern). Sellers can see that their tickets are the last few left for the event, and they could charge much more since it is the only option at that point for a buyer. Once bitten twice shy. While they do offer the largest ticket supply in the world, Viagogo has been constantly in the news in recent years in regards to their selling practices. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. They will give you either the option to create an account before you complete your purchase via Facebook or email. to your regional location in order to find the tickets that you are looking for (Supported files: jpg, png, mpeg, ogg, mp4 & webm). In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. How safe am I? Absolute joke. Lets take the loading page: This could have been useful information to a buyer, but at the same time, this information is purposely used to invoke fear that tickets are selling out and pressure a customer into making a purchase. do have an issue with tickets that were purchased on Viagogo, you will receive All transactions are monitored to ensure that sellers deliver through registered couriers such as UPS. U2 has announced 12 shows at the new MSG Sphere, In honour of the passing of Harry Belafonte, heres the drum-off he did with Animal from The Muppets. Help future customers by talking about customer service, price, delivery, returns & refunds. In addition, you dont have to register beforehand in order to book your tickets. In short we dont want to lose out on something that we will like, such as popular football tickets. Asia and Oceania flights are even more expensive, at $1,784 and $1,717 respectively, according to Hopper. who are in discovery mode and are not sure what events are available. What are your experiences with third-party/resale ticketing like Viagogo? PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON - Medium Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. All of these search features make Viagogo a Why Knicks and Kings are breaking records for most expensive NBA We weren't able attend 2 years after the initial date. As long as those sellers keep operating, the tree looks to be blossoming. It didnt. Yeah, the other comment is right. 2023 Lonely Planet, a Red Ventures company. Visit Website Write Your review Tell us how You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. Then the issue was sent to their specialist customer support team. hello mirrors) youd have to question how much due diligence these shiny happy people actually undertook. (I recently priced a ticket to Rome for June and got sticker shock when it came in at $2000for coach!). there is an issue. If you head over to the Viagogo Uk site you will be able to get more information on the tickets and the full details of the sellers, as Viagogo was ordered to reveal as much detail by the CMA. \r\nAlgu\u00e9m precisa dar limites a esse abuso. If there are any issues with the tickets (e.g. So Viagogo remind us, at every possible opportunity, just how scarce the tickets that youre looking at are. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. Plus, although Viagogo is an online ticket marketplace for buying and selling tickets to live events. The resale ticket market for live events is a (modern). This awful user experience needs to be addressed, because it happens during every transaction and wastes a lot of time. So, buy early and get the best price. I resold concert tickets and Viagogo is insisting it paid me - but I We were refused entry to a venue because the tickets were invalid. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Continue with Recommended Cookies. In this series, Lonely Planets team of writers and editors answers your travel problems and provide tips and hacks to help you plan a hassle-free trip. For now, though, the good stuff. 1st time at F1 - denied entry for fraudulent tickets. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. This feels quite invasive, and Viagogo really dont need to include this feature in such a brash way. Can we ever expect flight prices to lower to what they were before the pandemic? Complete Review. About this app. Die Platzierung ist natrlich viel schlechter. you indeed encountered problems while trying to enter the event and that you Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. It is quick and easy to get what you want, but you should remember that the service or booking fees will be applied. Your email address will not be published. Their face value was 75 but only after completing did I realise they had cost 430. Scott Schenkel, the interim CEO at eBay, said . Are cheap flights a thing of the past? Here's why your summer trip is Sellers are provided with a safe and efficient exchange to sell their tickets and ensure you are paid in a secure manner. Compare Seats and Options. So, plan ahead and get your tickets early. You can find a ticket for anything from critically acclaimed plays to big soccer games, only not in the U.S. 'Don't buy tickets from Viagogo' - a warning from Martin In theory, this scenario should suit Eric Baker famously. I have been told by staff at the Royal Albert Hall that the majority of its high-value tickets were sold directly to an individual on Amazon who used Viagogo to resell at a huge premium. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. Until then, viagogo and StubHub were compelled to operate as separate businesses. You can reach all of these options by clicking on the green search button, without entering any key terms and you will reach their Advanced Search page where you can type in multiple terms to search by.

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