But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. there are some services which we cant rate, while some might be under appeal from the provider. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. Huntercombe Hospital, Huntercombe Lane South,Maidenhead, is a specialist child and adolescentmental healthinpatient service, including psychiatric intensive care units for young people. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. We are committed to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families, and other professionals. contact the editor here. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. But 2,382 people have backed a petition on Change.org demanding for the Maidenhead hospital to close down. The private unit is now finally due to be closed after an investigation by The Independent revealed allegations of verbal and physical abuse, prompting the NHS to withdraw patients. In May of this year, the CQC suspended ratings for the hospital, which was told to make urgent improvements. A PSYCHIATRIC hospital in Maidenhead which was declared "unfit for purpose" by the CQC has announced it will be closing. Theyd get it stuck halfway down [my throat] and say: Youre fighting it. The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. By then she was desperate to die andmade several attempts on my life. 169 0 obj <> endobj xref We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. the service is performing exceptionally well. 2023 BBC. Id describe some of the things I saw at Huntercombe as hell on earth, Steph says. The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. A patient who went into the Maidenhead unit in 2021, who wants to remain anonymous, said she "came in with a little bit of trauma and came out with a lot more". Expert psychological support is being provided to individual patients and staff on the ward. Her skin was grey. Bonnie stopped communicating and would often walk out during their visits. Data returned from the Piano 'meterActive/meterExpired' callback event. inaccuracy or intrusion, then please Police are still investigating, so we are unable to reveal more details of what happened. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. there are some services which we cant rate, while some might be under appeal from the provider. 0000001376 00000 n 0000033836 00000 n Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. I like being here with Active Care Group. A month before the report into Amber's care was published we discovered similar criticisms raisedover the care of another patient. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. ", An NHS spokesperson said: "All services must provide safe, high-quality care and deliver on the commitments in their contracts. 0000002025 00000 n Sometimes it would be painful and they wouldn't listen.". Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. Part of the Daily Mail, The Mail on Sunday & Metro Media Group, PrettyLittleThing - Offers on women's clothing, Get inspired by the newest styles and offers, Click through for ASOS promo codes this Autumn, Spend less with Missguided's exclusive codes, Treat yourself to offers on make-up and accessories, Check out the latest Wayfair sale to save on furniture. It led to Huntercombecommissioning an independent review, by Contact Consulting. Amber is now supported by her parents and her sister Zahra at the family home. She would drive two hours to visit her, and when she got there her sister appeared "drugged up to the point at times she could hardly communicate". Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. 0000100346 00000 n From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. the service is performing exceptionally well. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . NHS England paid The Huntercombe Group almost 190m in the years since 2015. We put Why I've ditched a lifetime of possessions and downsized at 70 for my children. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. 0000003282 00000 n She went in when she was just turning 14. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. we have taken enforcement action. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. It was deeply painful., Neve Smith (pictured), a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. So why were vulnerable patients still sent there by the NHS? "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? Its Mental Health Awareness week from 915 May(mentalhealth.org.uk/campaigns/mentalhealth-awareness-week)and we talk to Louise Makin, Head of Internal Communications & Engagement to, Undiagnosed Emerging Personality Disorder (UEPD). A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. They'd do it in communal areas. Maidenhead, It has been rated good by Ofsted and is a registered exam centre. Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). It shouldn't be open. 0000011119 00000 n The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! If you are dissatisfied with the response provided you can 0000068264 00000 n Children are supposed to be in therapeutic settings with proper care and protection. Huntercombe Hospital, Huntercombe Lane South, Maidenhead, is a specialist child and adolescent mental health inpatient service, including psychiatric intensive care units for young people. One time I saw a female patient attempt suicide. Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. It found serious concerns over safety, medication and the general environment in which young people were trying to get better. Read about our approach to external linking. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". She said: It was kind of a bit of an open secret. It said: Anyone receiving treatment in an inpatient mental health facility should receive safe, high-quality and compassionate care, and be treated with dignity and respect., Rape Crisis offers support for those affected by rape and sexual abuse. At first, her parents were impressed. Any other browser may experience partial or no support. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. "I saw the children whacking their heads. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. "A lot of other patients were using different self-harming methods - staff didn't stop them from doing that. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. Aged 14, she was taken out of school and referred to childrens mental health services (CAMHS). I was dragged into the feeding room and then held down. . What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. "When I used to be restrained people would hold me down for hours and hours. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. Alice, now 18 years old,says during that time she learned new ways to self-harm. Over 1,600 sexual safety incidents in one 59-bed childrens hospital, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Over 20% off makeup and skincare in the Charlotte Tilbury sale, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK May 2023, Compare iPhone contract deals and get the best offer this May, Compare the best mobile phone deals from the top networks and brands. If you have a complaint about the editorial content which relates to 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . Bonnie became anorexic after beingbullied and the death of her grandmother. In 2017 she spent three months in Leigh House, an NHS psychiatric service in Winchester. In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. 0000029927 00000 n Please report any comments that break our rules. Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream Its you thats doing this. And I am like: Youre fighting against flesh.. The car park is located in front and to the side of the hospital. Suspended ratings are being reviewed by us and will be published soon. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. "Every single day I was getting bruises all over my body. 0000050752 00000 n It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. Bonnie says: I had nose bleeds all the time. Taplow Manor is due to be closed next month. One of those patients, Nima Hunt, has waived her right to anonymity in order to speak out. 0000068937 00000 n All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". Join thought-provoking conversations, follow other Independent readers and see their replies. Over a four-month period 'Sally' - who wants to remain anonymous - was restrained more than 200 times, and again an urgent audit was called for over the use of restraint. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. We will publish a report when our review is complete. 7 Langone Medical Center, Child Study Center, New York University, New York, NY, USA. Download our brochure to learn more about the services we provide at Active Care Group. She believes this is due to the trauma of her experiences. They also allege that an ungloved hand was thrust into her mouth during one restraint. Each unit has its own dedicated Consultant-led Multi-Disciplinary Team who have many years of experience in looking after young people with complex mental health conditions. Being here has really changed my life for the better. At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Are you sure you want to delete this comment? An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. 0000000016 00000 n We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". Start your Independent Premium subscription today. Send your story ideas to south.newsonline@bbc.co.uk. 0000825441 00000 n Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. Figures obtained from the NHS show that Huntercombes Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to Englands child and adolescent mental health services (CAMHS) over the past four years. As a subscriber, you are shown 80% less display advertising when reading our articles. Ofsted Registered Independent Special School. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". Did this woman die because her genitals were cut? You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. The whole thing.". The report concludes the use of restraint was coercive in its frequency of use and lack of consideration of ways to reduce its use.. Suspended ratings are being reviewed by us and will be published soon. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. 0000068867 00000 n Reported incidents can range from sexually inappropriate language to serious sexual assault and rape. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". Were surrounded by wonderful greenery and encourage outdoor activities like gardening and sports where appropriate. We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. During Femails investigation, we heard accounts from severalformer Huntercombe patients. This story was updated with a response from Active Care Group about its Ivestsey Bank Hospital. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. The CQC says it's looking into this specific claim but is aware of a number of sexual safety incidents which were reported to the police. A mental health hospital for young people must still make improvements in several areas, inspectors have said. Bonnie refused to tell her mother what had happened. 0000034103 00000 n The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead It also builds upon the feedback we have received from young people and their families about what matters to them. Inspectors found dried bloodstains on a wallin one ward, and were told patients were routinely self-harming by banging their heads against walls. We're here to help people live the very best life possible. 0000080232 00000 n What it felt like and obviously the individual things that happen whilst you're there. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. I simply cannot thank everyone enough for being so kind. Taplow Manor School is a registered Independent Special School. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Active Care Group took over the Huntercombe Group Hospitals in 2021. 0000011256 00000 n In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. 0000003168 00000 n Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. Where we find issues we have taken, and continue to take, decisive action. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. The provider of this service changed. Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. I was like: If I dont finish it, Im getting the whole thing again. 0000003701 00000 n We have a dedicated team ready to assist you with whatever you need. Adventure Princess! I saw a child kneeing herself in the face. Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . is run by "It's like whatyou read about asylums and workhouses, and it was horrendous. The Fullers are far from alone in making these shocking assertions. The secret mine that hid the Nazis' stolen treasure. Now after my rehabilitation I am not only going back home, I'm going back to work. Archived services are ones which are no longer part of a provider's registration with CQC. I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. I was screaming and pressing the alarm but it took for ever for help to arrive. david rodriguez death, south carolina highway patrol ride along, andrew mccullough obituary,

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