If your flame is still (it is not moving) even though the fire flames light is on, then it is assumed that a defective motor is causing the problem. The Rod Mechanism is not Spinning Properly, 5. When your temperature sensor has a short or open circuit, this error message will pop up. Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! 7. the motor on an electric fireplace. fireplace. effects on your fireplace may not be working. Fireplace Making Noises 8. A dirty blower can cause whirring noises. The metal rod that houses the mirrors can Kelly is online now Continue with the switch or the electrics. The rod with mirrors is connected to the The flame motor, flicker rod and the blower motor. Dimplex Cavalli Opti-Myst Electric Fireplace Suite, Dimplex Alameda Opti-Myst Electric Fireplace Suite, Dimplex Talia Opti-Myst Electric Fireplace Suite, Dimplex Penngrove Opti-Myst Electric Fire, Fully variable flame and smoke intensity control, Optimyst effect can be used independently of heat, Fully concealed 2kW fan heater with choice of two heat settings. Is there anything more frustrating than an appliance or electronic malfunctioning? Ensure to get the same model as the original. Is there a reset button on an electric fireplace? To ensure the safety of your family members, no combustible energy sources are used to produce the flame. the fireplace as it may affect other electrical components within the unit. Then remove the grate. Flame Motor Malfunctioning can be the reason. However, with continuous usage, you will find that there are common Dimplex electric fireplace problems that occur from time to time. While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled. In our experience, the following situations can be the case when you are hearing noises from your fireplace. One of the most common problems can simply If not, test the thermostat with a multimeter for continuity. Heres a video to help you through this process. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. You may need to replace the capacitor. If your Dimplex electric fireplace's flame effect suddenly stops working, be sure that any of the above factors is the culprit for it. The flame uses slightly under 300 Watts of power. They can be found at most home improvement stores. This procedure can sometimes reset the blower motor and resolve your heater troubles. The probable causes for your Dimplex remote control not working are incorrect operation, the remote needs to be initialized to the furnace, a radio frequency disturbance could be caused by an external source, dead batteries, a faulty remote, or a bad remote receiver. way that when the light is reflected onto the screen it imitates the look of flickering flames. So, without further ado, lets discuss the technical details of making those faux-fires were so fond of and what you can do to keep those flames burning! We will look over some of them in this section. [Ideal Temperature Guide], Can You Open The Glass Doors On A Gas Fireplace? Test the power independently through an outlet that you know is in working order. electric fireplace to help diagnose any problems and to replace any parts that It's cable reimagined No DVR space limits. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. In fact, it is quite normal. Save my name, email, and website in this browser for the next time I comment. Your heater is supposed to do that from time to time. The Dimplex flame and heater operate independently of each other. With a multimeter, measure the resistance of the sensor. Its possible that the LED driver board is faulty. So, breaking it down, if your flame effects arent working, then its likely down to one of the following: In the next few sections, well list the most common problems that youll see with your electric fireplace, and now that you know how it works, you might find that fixing it is going to be much easier than you previously thought! unit (like ours). Your Dimplex electric fireplace light not working can be blamed on the following factors: Heres what you should do when you are facing the issue of the Dimplex electric fireplace flame not working. In that case, it will heat up the room too quickly and shut down prematurely. Your email address will not be published. If your Dimplex electric fireplace is brand new, the most likely reason for your furnace remote not working is that you havent yet initialized it to the fireplace. generate the flames it has a motor that turns a rod on which the mirrors for You can find replacement motors for electric fireplaces here. Should the heating elements be glowing red? Ensure that the blower is working. Move on to cleaning up your air filters and ensure that there is air circulating inside your furnace so there is no additional pressure on your blower. Is there a way to increase blower speed. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Warmth and ambience is provided by Dimplex's state-of-the-art Opti-Myst flame technology created when an ultra-fine water mist rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. No long-term. Costume, Occasion & Specialized Clothing, Shoes & Accessories, Mobile Phones, Smart Watches, Accessories & Communication, Bathroom Fixtures, Accessories & Supplies, Industrial Printing & Graphic Arts Equipment, Shaving & Hair Removal Products & Equipment, Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw. There is a problem with the mist production; the mist either gets cut out after 30 seconds or produces too much moisture. You may need to hire a professional at this point as replacing a control board is complicated. Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. When calling, have your model and serial numbers available for customized help. The brand Dimplex provides electric fire flame effects with the highest realism. Attempting to repair electrical components without proper training and experience can be dangerous and cause further damage to the fireplace. When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. Other features include impact resistant safety glass and safety cut out with reset controls. Having Diplex Electric Fireplace can be a charm for your home. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. While these heating units are relatively simple in design, we highly recommend contacting your vendor to find an authorized repair professional in your area if you run into an electrical issue. The flame motor needs to be changed. The controlling switch is responsible for turning the fireplace on and off and controlling other functions, such as adjusting the flame intensity and heat output. Ways on how to fix the flame in Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. Is it normal for my heater to emit a slight odour when in operation? Most electric fireplaces have one bulb rod. Why is my log set or ember bed not glowing/ pulsing? If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). A faulty Bulb can stop the flame from working. We understand that from time to time some of our customers may change their mind or simply not be pleased with their chosen products once delivered and/or installed. You need to unplug your heater and let it cool for 15 minutes before replugging it and starting it up. In case there is no humming sound coming from the blower at all when getting power, the entire motor is faulty and needs replacement. eBay (UK) Limited may receive commission if your application for credit is successful, the commission does not affect the amount you will pay under your agreement. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Replace the defective elements to ensure your fire flame effects start working perfectly. My firebox owners manual says I cant place my unit on carpet, is this true? Although, as with all electric fire flame effects, Dimplexs models also face some issues working with their fire flame effects. However, not all electric fireplaces use bulbs to create the flame effect. Bulb needs to be Replaced The most common issue with a missing flame effect is simply that the lightbulb inside has gone out. The main reason of Dimplex Electric Fireplaceflame not working properly is the faulty bulb. In order to fix the flame on an electric It also does not contribute to indoor moisture or mold concerns. Youve heard someone say when describing a Magicians trick that its all done with mirrors? Why Electric Fireplace Fan Not Working [Fix it Now], Electric Fireplace Making Noise: 9 Reasons [How to Fix], Why Does My Electric Fireplace Turn Off by Itself? If it doest work, it would be wise to contact the manufacturers customer support center or a certified technician to inspect your unit to fix the blower issue. Contacting Dimplex Customer Support. Your email address will not be published. What can I do? Sometimes, your fireplace may cycle off quickly due to it being too big for your home. be found located with one end within the motor and the other end attached to The rod that turns inside is generally well-lubricated, but it still needs some care from time to time. If you find any, ensure that the wire connections are secured tightly now. The flame in your electric fireplace isn't working, but the system still produces heat, and the fan blows the heat. Possible Solutions Turn On The Flames Most electric fireplaces separate heat and flame settings. Rattling noises usually mean that blower screws are loose and coming apart due to vibration. COPYRIGHT 2023. How to fix Dimplex Electric Fireplace Flame Not Working Problem? If the light still turns on when you turn We use cookies on this website. It will be fine. Controlling switch issues can stop working properly. effects inside an electric fireplace. It could also be that your heater has overheated and now going through a cool-down cycle. faults, such as the flame effects no longer working. If the unit was plugged in loosely, this could account for the problem, as a loose connection causes the electricity to have to jump to complete the circuit, but for best results, you should unplug it for a while before testing, even in a case like this. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Share: The rubber grommet may have been inserted backwards. Finance is provided by PayPal Credit (a trading name of PayPal (Europe) S. r.l. After inspection, if required, tighten and fix or even replace the damaged or loose wiring. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. Access to the inside of your electric fireplace Damage wire can prevent the Flames from Turing on. If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. through use. Download Instructions(Manufacturers instructions are offered as a guide only and may not always be the latest version). This error is caused by wiring mistakes, faulty PCB, or a bad sensor. We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. Steps 1 Unplug the fire from the mains. If your unit uses halogen and the bulb is out, typically, you may replace it, but check with your units manufacturer first some units are compatible with swapping out those old halogen bulbs with a compatible LED array. The MagikFlame HoloFlame electric fireplace is a new category with its holographic technology. It may need new batteries or have a fault in its wiring. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. For more about how we use cookies, please see our, (Manufacturers instructions are offered as a guide only and may not always be the latest version), (when purchased through a Dimplex Centre retailer subject to terms). If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. when the flames are switched on but theres no movement then it may be that the eBay (UK) Limited acts as a credit broker not a lender. If you can hear the flame effect components The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. When it is not running, your heater wont produce heat. Please check the following before trying resolve any problems you may be having with your Optiflame fire: The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply You have double checked the fuse in the plug and have ensured the fire is switched on Request a service call From your description, the first thing I'd look for would be a loose terminal, probably in the plug. The mantel was designed to allow enough space around it for our firebox to operate properly. The matte black finish, working door and traditional stove style finish make it a perfect addition to any space. Comprehensive Guide, How to Seal Fireplace From Bugs? So, initialize the transmitter to your furnace. We have a more detailed guide on how to open an electric fireplace here. Amazon would not send a replacement but refunded us. If the switch is damaged, faulty, or not working correctly, it may not be able to properly control the electric fireplace, including the flame effect. Get 24/7/365 support with Aida. Free delivery for many products! Easily fix your electric fireplace for less than $5! eBay (UK) Limited is an appointed representative of eBay Commerce UK Ltd (of Hotham House, 1 Heron Sq, Richmond upon Thames, Greater London, TW9 1EJ) which is authorised and regulated by the Financial Conduct Authority (with firm reference number 968972). Please review the Operating Instructions in the Owners Manual My fireplace is not working properly, where do I start? allows it to rotate freely. Open the back panel of the unit. You can find the right guide on our Product Downloads page. My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. If an electric fireplace uses a flame-producing rotating rod to create the flame effect, a seized or stuck rod can cause the flames to stop working. but theres little or no movement (or theres squeaking), then the. The most common issues with the flame on an electric fireplace not working can be the need to replace the bulb if no flame effects are being displayed. The LED driver performs the function of converting input sources of AC voltage into sources of current. Portable 3-24 Wall Mounted 25-30 Mini Suites 31-36 You can also call 888-346-7539 to reach a customer support representative. The wire has short circuited. Seized Flame producing Rod affects the performance of the flame effects. your electric fireplace for any issues or to carry out maintenance on the parts, Dimplex electric fire, used condition a few small marks on it tried to show in photos, working order, Two speed adjustable heat with flame effect Approx size H. 620. Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . In case everything is okay with the above-mentioned components, maybe it is your thermostat. In this blog post, well delve into some of the most common causes of Diplex electric fireplace flame malfunctions and provide useful tips on troubleshooting and repairing the problem. If it's not, call customer service. If the flame light turns on when you switch an electric fireplace, to help you identify the problem on your fireplace. Dimplex is one of the best brands of electric fireplaces on the market. electrical outlet or isolate the power to it. JavaScript is disabled. This is a step by step video on how to repair it. Why will my unit not turn on with the hand held remote? Find many great new & used options and get the best deals for Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw at the best online prices at eBay! Troubleshooting and FAQs Find answers to common questions and simple technical troubleshooting steps. Should my flame keep shuttering or be jumpy? As long as you dont have a flammable object close to it, you will be fine. The video below demonstrates how to change Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. Check if there are any loose connections with the cables. We typically sell 1 to 2 Opti Myst fires a month as they truly offer a stunning effect and complement our luxury marble fireplaces. issue with the fireplace. or squeaking during operation may be due to a problem with the motor or the When you want clean heat with a little ambiance, an electric fireplace does the trick. Can I put my TV stand right up against the wall? Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. We do not recommend putting televisions on units that are not specifically classified as TV stands. Well start by explaining how the effect is produced and then give you a list of the most common issues that may occur and what you can do about them. electrical appliances, there is only so much that can be fixed without However, unless you are 100% certain that you can do it on your own, a professional will be the best way to avoid any potential injuries or inadvertently creating a fire hazard. No Response from the Flame Effects Switch, Power outlet faceplate is warm or even hot. In case you have tested the first four possibilities and your remote is still not functioning, its possible that it has to be replaced. its operating. flame can be accurately identified. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. 8 per hour based on heater cycling at 50%. A fuse replacement is usually cheap and may fix a lot of issues, but there are some other things that we can check as well if you dont think that its the fuse at this point. Yes. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. Optiflame . First, check to see whether the power cable has melted or if a fuse has blown. The malfunctioning flame motor can cause the flames to stop working in an dimplex heating unit. Inspect your LED driver thoroughly; after checking it from the inside and outside, you will know if the other components or the capacitor cause the problems. fireplace may simply need replacing. We were so pleased with the effect and loved the flame effect. Troubleshooting your electric fireplace is quite a bit easier when you know how its supposed to work. 1 Year Guarantee. Check your manual for the fuse array listings and see if your unit employs fuses that you may easily replace. which include a mesmerising fire with flame effect, for a complete fireplace in an instant. How to open the access cover to Light should not be visible around the perimeter of the log set. In more detail why the flame A licensed electrician is going to need to assess the outlet involved. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. It also features electronic display and touch screen controls. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, Im James, Ive been using traditional open fireplaces and wood burning stoves for many years, and Ive also recently bought a bioethanol fireplace. most likely that the bulb has blown and Plug the unit into another outlet or install a dedicated 15-amp circuit. Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective motor, and LED driver malfunction. Cottage Fires2468 Pallet Street,New York, 10007914 414 9735. Suppose you find that the switch is indeed faulty. Optiflame is the worlds most popular electric flame effect, and can be found in a wide selection of Dimplex fires. Feel cosy with the Dimplex 2kW Tango Electric Stove, with a traditional style, a realistic flame effect, opening doors and a dcor that can suit any room. The switch controlling the Optiflame Pebble Effect. Reset the circuit breaker to restore power. When you need a change you can move it to a different room and when you move to a new home you can take your investment with you. The heat will not come back on without being reset. If your unit allows for this, then those LED lights last a long, long time, and they even use less electricity, so this might be an opportunity to not only fix those flames but to give your electric fireplace a cost-saving upgrade! lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. Give our team a call. Replace the sensor if necessary. There may be other issues with an electric If pushing the heater switch on/off does not change the situation then you will need to replace it. Dimplex Electric Fireplace Problems [9 Easy Fixes] 1. Remove and replace as outlined in the maintenance section of your Owners Manual. type of bulb (E12) but check what fireplace is no longer working and needs to be replaced with a new one, You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. include: The bulb is an integral part of the flame fireplace to look for any issues, try to diagnose what the problem is while The glass remains cool to the touch to ensure children don't burn their hands on the glass. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. Thermostat Problems FAQs: Is there a reset button on an electric fireplace? Alternatively, installing an LED to provide the fire flame effects in your Dimplex electric fireplace is an option that lasts longer than the bulb. Multi-Fire: The Dimplex 33-In Multi-Fire XHD Electric Fireplace Insert flame effect has a slightly more 3D appearance than the standard effect, but with the same flame coloring. If your cords appear to be in good condition, unplug the fan for several minutes before plugging it back in. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? How to Achieve a Minimalist Fireplace Look, The 411 on Converting Your Gas Fireplace to Electric. If your thermostat LCD is blinking, let it rest for about 20 seconds. appliances and so over time the unit can become more susceptible to problems or You will be good to go. A complete fireplace solution combining surround, back panel, hearth and fire in an easy-to-install, one-box appliance allowing you to add charm and character in almost any room in your home. Reimagining what an electric fire can be. If your electric fireplace uses LEDs rather The remote may need to be changed or the remote receiver may need to be changed.
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dimplex electric fire flame effect not working