Our travel here in Canada (Flight Centre in Calgary, AB) is trying to up sell up to booking the Diamond Club ⦠We are thrilled to learn you enjoyed all our facilities. : Royalton Splash Riviera Cancun - See 113 traveller reviews, 235 photos, and cheap deals for Royalton Splash Riviera Cancun at Tripadvisor. Their Diamond Club butlers were amazing - huge thank you to Kepler and Raul! We found the swim out sweet to be a surprisingly warm pool that we spent many of the evenings relaxing in. A lovely time but still a long way to go- especially the “upgraded” diamond club option. The biggest issue for my family and I travelling with our 5 year old and mother in law was that the evening entertainment takes place in the center of the resort and the music is so loud that it’s impossible to escape it in the ocean facing rooms (which is the majority of the rooms btw). Is The Royalton St Lucia Hideaway Diamond Club Worth It? A lovely time but still a long way to go- especially the “upgraded” diamond club option. Literally whatever you can think of, your butler will take care of it. They made sure everything was just right.Entertainment The entertainment team day and night were fabulous. Select a room with ‘Diamond Club’ in the name. They’ll even prepare a bath for you if you want. I personally think that the Diamond Club is definitely worth it if you’re going to make use of the extra services and facilities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Would definitely go back again. Trying to make a reservation within the group block was also a nightmare - they didn't repond to emails for weeks. I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. My son needed milk or apple juice or chocolate milk for our room, he had it right away. what celebrity should i draw quiz; food works thanksgiving menu. Overall we had a pleasant trip but, even weeks after opening, the resort is still very much a work in progress- construction sounds and smells (paint fumes etc.) Given the minor issues we had (details below), we were so pleased we went! Other than that, we did not need much from her, but we would say that the Dimond club was well worth it. It is quite a large resort that is spread out, but not so large that you need to take golf carts around. Access to the Royal Spa which offers a range of treatments including massages and facials. Only negative is the diamond club pool isn't heated (only the main pool is heated the rest are not) but having a relaxed area which isn't as loud and crazy was great to have. Royalton Bavaro Resort and Spa: Diamond Club - Not worth the Upgrade - See 8,345 traveller reviews, 10,202 candid photos, and great deals for Royalton Bavaro Resort and Spa at Tripadvisor. It was also unfortunate that Royalton wasn't able to draw a line for this service. They shouldn't be charging higher prices for Diamond Club if they aren't honoring it across the board. Get a taste of luxury at the Royalton CHIC. We were in diamond club with our 2 year old. The butlers - Chris our butler was absolutely outstanding and almost worth the cost of diamond club by himself. Even if it wasn’t Covid time it was way to tight for my liking. The update for Diamond Club is very important.Our butler Pichardo makes the difference.Very professional and available all the time.The water park is amazing.Restaurants and beach are good.Swim out rooms have the direct swimming pool which is very positive.The rooms need some decoration refreshment. We left feeling relaxed and really pleased with our overall experience. Nice resort for families but customer service needs improvement. You donât have to wake up before 5:00 a.m. to get the rats out of their beds and to the pool. You do have the Diamond Club with excellent service with premium drinks. The drinks were great, would make us whatever we wanted. Iâm sure Chic would be similar! I understand there are upgrades avaliable to certain things but they should be a little more discreet on the upsells.Overall I would say the resort is good and I would stay as a family again but if my wife and I were going just us I would say there are other options a little more high end (I highly recommend the excellence) but as a family resort is a solid option for anyone looking for a nice vacation and the staff at this resort is their best asset. jh. We really enjoyed all the other restaurants. - See 8,345 traveler reviews, 10,202 candid photos, and great deals for Royalton Bavaro Resort and Spa at Tripadvisor. See all activities you can do, hotels, restaurants, and more! The food is actually very good all over the resort- we opted mostly for the buffet but did enjoy several of the restaurant experiences as well. Non-Diamond club could also not make reservations until the day-of as I understand it. This hotel is likely to sell out soon. A fully equipped gym and fitness classes. We paid extra to be in the diamond club with the ocean front swim out pool! It's not a property private lounge like the Hyatt has. The service makes it worth the stay - See 4,301 traveler reviews, 5,251 candid photos, and great deals for Royalton Saint Lucia, An Autograph Collection at Tripadvisor. This resort is well run. Personal concierge service 24-hour restroom access with urinals. They handled booking all of our dinner reservations for the trip, ensured we had whatever we needed in our room, and handled any other requests we had. Exclusive Diamond Club⢠Lounge access. Items stolen from safe and articles from luggage, We compared the lowest prices from 15 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 14 websites. The Royalton is new and very modern. And always spotlessly clean.BeachBeautiful, with soft sand which never seemed too hot. Royalton Saint Lucia, An Autograph Collection: Decent Hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I finally called the general reservation and booked it individually and then tried to get the group rate, later but they wouldn't do it. At the Cafe, there are no gluten free baked goods and staff didn't offer to make something. This premium level of service features the comfort of anticipatory service, exclusive á ⦠If you want a more adults-only type experience, book your room at the Hideaway (it's all connected together). The Luxury Rooms which sleeps 4, starts from $2,150 USD (inclusive of taxes and fees). We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them very happy. more. Diamond Club guests get a personal butler service. And, they could cut out the small bottles of shampoo/body wash/conditioner in the bathroom. We didn’t get the gardens names, but we saw 5 regular ones who were so friendly and worked so hard, especially in the heat.RestaurantsWe certainly could not complain about the selection of food. Royalton Riviera Cancun: Diamond Club - Was it worth it? All in all, we had a dream vacation even with the few complaints!More. © 2023 Coronet Diamonds. The best way to ensure you get a Diamond Club room is to book it in advance. The 2-bedroom Pres Suite was bascially a regular 2-bedroom suite. Create an account to follow your favorite communities and start taking part in conversations. Their Diamond Club butlers were amazing - huge thank you to Kepler and Raul! The artwork was broken, the couch was saggy, the swimout was just a narrow lap pool. There is no luxury. Constant activities from water polo to running soccer or volleyball games. so we thought great, they have our brands. Non-Diamond club could also not make reservations until the day-of as I understand it. Ask Fam_Travelerz_27 about Royalton Bavaro Resort and Spa. Their Diamond Club butlers were amazing - huge thank you to Kepler and Raul! Overall we had a pleasant trip but, even weeks after opening, the resort is still very much a work in progress- construction sounds and smells (paint fumes etc.) Reviewed 25 April 2019 via mobile. We were told we would get top shelf brands at the restaurants. 5 star experience. Would recommend the resort to other fun seeking families of all ages!More, Dear Fam_Travelerz_27;Thank you so much for your perfect review, your comments are much appreciated! Other than the buffet we only tried the Hunter steak restaurant. The shows are so loud in the rooms that it was impossible to sleep let alone relax and watch a show or movie in the comfort of the room. We stayed at the resort for 10 nights and would have moved at any point but didn’t want to spend the entire trip complaining and waiting in the Diamond club for hours. The only thing I really liked about it was the location and the gym. The habits that have been most successful have been created by following simple, effective duplication models. Consistency in customer service could be improved. They also offer some small bits and desserts, but it's really just their offices that they say is a lounge. Any feedbacks would be appreciated. Itâs as if Royalton Diamond Club was First Class on a plane. The 2-bedroom Pres Suite was bascially a regular 2-bedroom suite. So weird. The bathrooms are very nice, great shower and a beautiful bathtub too. I think Diamand is worth it. - See 112 traveler reviews, 235 candid photos, and great deals for Royalton Splash Riviera Cancun at Tripadvisor. This appeared to be "a not enough staffing problem". We spent the last week with family. more. Dang, you didnât take advantage of all the extras that comes with the butler. The Royalton Diamond Club is a special, all-inclusive program that offers guests exclusive amenities and services during their stay. Lexus Diamond Club members also have access to a number of exclusive benefits, including the opportunity to meet the Lexus Diamond Clubâs founder. The beach is clean and cleared of seaweed daily.Pools Lots of pools to choose from, shallow for little children. The one complaint I have about Diamond Club is that they weren't honoring it everywhere. The butlers - Chris our butler was absolutely outstanding and almost worth the cost of diamond club by himself. Having been Jamaica... Hi I am arriving in April and I have a question. Our kids loved it here! Your own personal butler who will make dinner reservations, take care of special requests, pack/unpack your luggage etc. If there was a system for using refillable glass bottles, maybe with filtered water stations around the resort, that would be so great. ux The reason why I’m writing a review is the staff. Dear bethbo60;Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. It was on the corner which was nice. A big shout out to Alin, Edison, Christophor, luis and Manuel, a fantastic team. Activities on the beach at times. The Indian restaurant, Taj, was probably the best and we don't normally eat that type of cuisine. Did you felt like you missed out on anything? Wondering what that meant for men. Everybody has something to do. If you have the money to spare I recommend diamond club. Positives if the resort:The staff - Damaris at the pool and the other staff in the resort were great! This is rude on behalf of those guests, because they are in essence stealing something they didn't pay for. We were told the Lobby bar has labels for Diamond Club. I preferred not to complain at the time because that would have ruined the trip, but something I will be hesitant to pay for in the future. Is The Royalton St Lucia Diamond Club Worth It? Bahia, princess, ocean, holiday inn, Barcelo, Riu, beaches. The beach is great, two pools, a lazy river with swim up bar in a grotto with waterfall entrance. We spent 1 week at this resort earlier this month. Royalton Saint Lucia, An Autograph Collection, St. Lucia: "is the upgrade to the diamond club worth the..." | Check out answers, plus 4,198 reviews and 5,940 candid photos Ranked #4 of 4 ⦠I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. 4 years ago. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews. I did 2 vacations there one with Diamond Club and one without.We didnt see the need for the extra $ for DIamond Club, the tour operators walk on the beach to book customers, the bar offers beach service and the rooms are identical whether you book Diamond CLub or not. In the morning, Jose was our server on most days at the buffet and was wonderful. I read over 80 reviews from people who stayed at the Royalton St Lucia Diamond Club and hereâs a summary of what they had to say:. * Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. 80’s show was good, a typical Michael Jackson show. If you asked for a lounger or Bali bed and it was being occupied by a non-Diamond club member the staff would ask the non-Diamond club guest to leave, but if that guest refused, the staff was unable to remove them. are still everywhere. This premium level of service features the comfort of anticipatory service, ⦠This is a super resort and I’ve been to 16. He took very good care of us. It also has a free Flow Rider surf simulator. I knew this was a newly opened resort so we managed our expectations, expecting that the newness would naturally lead to some room for improvement. ⦠Note: The above prices compare the ‘junior suite’ at the Hideaway. We were booked into Diamond Club. The artwork was broken, the couch was saggy, the swimout was just a narrow lap pool. I have been Diamond club the last 2 years. As a resort primarily for families, I would expect something for kids running every night from 7 - 9 but there wasn't much which was disappointing. The hot tubs were great too with the exception of the Diamond Club lazy river hot tubs - those were not heated.The Hunter steakhouse was probably the most disappointing restaurant. Payments made by partners impact the order of prices displayed. This appeared to be "a not enough staffing problem". Maintenance came, looked at it and said he had to fix it from above. We stayed in a Royalton Diamond Club room (highly recommended) so we had butler service and access to the Diamond Club pool. Highly recommend the mangrove side. Extremely knowledgeable in his craft and overall a genuine great person. royalton diamond club worth it I met with Montserrat at the buffet restaurant who is the food supervisor and specialises in allergies. DanieldS2896, General Manager at Royalton Bavaro Resort and Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. order to show cause nj eviction There’s slides, waterfalls snd a swim up bar on the way around. General Manager, General Manager at Royalton Splash Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Royalton Bavaro Resort and Spa: Great Family Vacation, Diamond Club worth it! However, the process of getting in to the restaurants is still a mess- even with a reservation we had to wait in line with the other people looking to get on the waiting list- a simple clarification to guests is in order here. Diamond club I feel like is just a scam to get more money out of you. Cancun Traveler Articles: Written by Travelers, Travelling to Cancun/Riviera Maya with a criminal record, WEATHER & June thru November - Hurricane Season Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. nj dmv handicap placard appointment REGISTRUOKITÄS. Amazing !!! I have Lots of people to thank:In guest service - Jose, Fernando & Rene were super helpfulAna at the front desk was very knowledgeableWaitress Karina (sports) as well as bartenders Victor (pool) and david (mix)- excellent service. Very friendly stuff. Would recommend the resort to other fun seeking families of all ages! There are eight restaurants at the Royalton Riviera Cancun, plus one more if you count the sports bar SCORE. Also, the rooms with the jacuzzi, is a jacuzzi tub in the middle of the room. Do you remember which brand alcohol was diamond club level? Royalton Bavaro is a solid choice for families looking to stay at a luxury resort on Bavaro Beach. Consistency in customer service could be improved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To get the most out of my stay, I ⦠Royalton Saint Lucia, An Autograph Collection: Decent Hotel. In comparison this resort can improve in customer relations. I tried to come find you and couldn’t but I want you to know, if you hear this, the effort you put in created something I couldn’t have even dreamed of. We spent the last week with family. We hope having the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit.Best regards. Press question mark to learn the rest of the keyboard shortcuts. I'd avoid room service, it was disappointing. They claim you need to be a part of the Diamond Club to get it, but Guest Relations admitted this is false and a tactic on bar staff to get more tips.I have a gluten allergy and found bread at the buffet was a hit and miss everyday. We had to stay here for my nephews wedding, I complained about the room and Diamond Club offerings at the end of our stay. The main benefit to Diamond Club is that your butlers make dinner reservations for you thereby taking that off your plate and allowing you to truly relax. Anybody was allowed access to the Diamond Club pool and beach area. Was it worth it?⦠Yes. more. The buffets were well stocked and very fresh, the dinners out were enjoyable especially Grazie and Rio. The 2-bedroom Pres Suite was bascially a regular 2-bedroom suite. What is the nightly entertainment like - I also think there should be towel cards, because so many people take multiple towels and just waste them! Royalton Splash Riviera Cancun: Wonderful Stay, Is 'Diamond Club' Really Worth It? Specifically vodka and tequila. We ate very well every single day, and just loved the restaurants. Click to begin building your travel dreams. The artwork was broken, the couch was saggy, the swimout was just a narrow lap pool. I just expected more for Diamond Club and for paying for the "presidential" suite. hotel in zona hotelera with a reliable internet for work, Denied entry into Mexico even with a valid Mexican visa, Private Driver lasy year and it was offered as one of the ex. We upgraded to DC when we arrived for a lot less than $75 per night person. Room types may vary. The resort just opened on 12/20/22 and is still getting the kinks worked out. The suites themselves are also more luxurious and have extra features so are ideal if you’re celebrating a special occasion like a milestone birthday or wedding anniversary. The one complaint I have about Diamond Club is that they weren't honoring it everywhere. the restaurants are delicious, I love the ocean view restaurant and the steakhouse . Check out what you get at the Hideaway vs the Diamond Club in my ⦠Review of Royalton Saint Lucia, An Autograph Collection. 1. Could use a little more seasoning but was still goodTaj - I'm not big on Indian but my wife and mother in law enjoyed.The spa - we had a great massage, only heads up do not book at the spa they don't give the specials there and charge full price but if you go to anyone around the resort to book you'll be good to go!The rooms - our room was clean and up to date everything was great and loved having the 2 waterfall shower heads in the shower.Wifi - the wifi was fast and reliable everywhere. It is definitely a great resort, beach was amazing, rooms are beautiful and the employees are such sweet and friendly people. It's not a property private lounge like the Hyatt has. The resort is beautiful, expansive and feels very high end. The heated pool and beach area make it ideal for sunbathing. This premium level of service features the comfort of anticipatory service, ⦠The lifeguards made sure everyone enjoyed, and helped everyone so much. We were told the Lobby bar has labels for Diamond Club. The facilities were very good, 2 sinks, lovely showers, a jacuzzi bath, plenty of storage, comfy beds, safe, fridge always filled, nice size balcony. You will not feel as if you are participating in the âtake a numberâ crowd if you arrive and check out at a quieter and more relaxed rate.
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royalton diamond club worth it